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LAHEE HONG

Senior Product Designer

MYCITY

TYPES
UX/Product DesignVisual DesignMobile DesignWeb DesignB2BB2CSaaS
Date
Jan 2019 - Apr 2019
Client
MYCITY Inc.

01 / Introduction

Role
Senior Product Designer

Project Space
IoT-based Digital Platform
0-1 Projects
B2B
B2C
SaaS


I joined MYCITY, a company specializing in behavior analysis technology through IoT devices, as a Product Designer to redesign their website and app. My goal was to enhance clarity and usability, ensuring their complex services were effectively communicated and user-friendly.

Additionally, I contributed to the design of “MyPlace for Office”, an IoT-powered smart office service that helps employees find optimal workspaces, track colleagues, and manage office resources efficiently.

02 / Overview and hypothesis

The MYCITY website previously lacked depth and clarity, making it difficult to explain its advanced IoT solutions, including:

  • Colleague Location Tracking

  • Air Conditioning Control

  • Shared Space Congestion Monitoring

  • Workplace Analytics / Visualization

Hypothesis

  • Illustrations would effectively communicate MYCITY’s services while avoiding visual clutter.

  • An intuitive interface would improve engagement and comprehension for website and app users.

03 / Solution

Website Redesign

  • Used illustrations to simplify complex IoT concepts and enhance visual appeal.

  • Developed a comprehensive design system for consistency across platforms.

MyPlace for Office App Design

  • Created a user-friendly interface for location tracking, air conditioning control, and congestion monitoring.

  • Focused on clear navigation and minimalistic layouts to streamline usability.

Enhanced Features

  • Expanded the website with instructional visuals to improve service understanding.

  • Integrated real-time data visualization for workplace tracking and optimization.

04 / Impact and Learning

Impact

  • The redesigned website improved user understanding and client engagement by presenting MYCITY’s services clearly.

  • The MyPlace for Office app streamlined employee tracking, gaining positive feedback for its usability and workplace optimization features.

Learning

  • Simplified visuals, such as illustrations, are effective in explaining complex IoT services.

  • User-friendly designs paired with advanced IoT technology improve client trust and platform adoption.

  • Integrating user feedback into design strategies ensures seamless, scalable solutions.

This project positioned MYCITY as a leader in behavior analysis and IoT technology, delivering tools that enhance workplace productivity and user experience.

Always Open to Collaboration!