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LAHEE HONG

Senior Product Designer

Aww

TYPES
UX/Product DesignDesign SystemMobile DesignWeb DesignArt DirectionBrandingB2C
Date
Dec 2021 - Aug 2023
Client
Moved Inc.

01 / Introduction

Role
Art Director, Lead Product Designer

Project Space
E-commerce
B2C
Growth Design


As the Art Director for Aww, a travel product company, I led product design and art direction to rebuild their design system, enhance the e-commerce site, and establish a cohesive brand identity. The goal was to strengthen their brand image and connect with their target audience while maintaining consistency across all channels and media.

02 / Overview and hypothesis

The challenge was to unify the brand’s visual identity and improve the user experience of their e-commerce platform to better align with the company’s vision and target audience.

Hypothesis

  • A consistent and well-defined design direction would strengthen the brand’s identity and improve customer recognition.

  • Enhancing the UI/UX of the e-commerce platform would drive higher engagement, traffic, and sales.

  • Revamping the social media strategy with cohesive visuals and messaging would boost brand visibility and customer loyalty.

03 / Solution

Comprehensive Brand Redesign
I redefined the brand’s core design concepts through extensive client discussions, creating a unified system for their logos, fonts, and color schemes. I also crafted a new slogan to reflect the brand’s overarching voice.

E-Commerce Site Renewal
I overhauled the UI/UX of their e-commerce platform, ensuring a seamless and engaging shopping experience that aligned with the new brand identity.

Social Media Strategy Overhaul
I developed a comprehensive social media strategy, updating content and imagery to create a cohesive online presence that aligned with the brand’s voice and vision.

Art Direction for Advertising
I directed advertisement photography and filming, ensuring all visuals consistently reflected the brand’s identity and vision.

04 / Impact and Learning

  • Average Order Value

    +140%

  • Repeat Visit

    +120%

Impact

  • Increased Traffic and Sales: The redesigned e-commerce site and cohesive branding led to a significant increase in both website traffic and sales.

  • Stronger Brand Identity: The unified design system became the foundation for all marketing and promotional efforts, strengthening brand recognition and appeal.

  • Enhanced Customer Engagement: The updated social media strategy and cohesive visuals improved customer engagement and loyalty.

Learning

  • Unified Branding is Key: Establishing a consistent design system across all platforms and media is critical for strengthening brand recognition.

  • Collaboration Drives Results: Engaging in detailed discussions with the client ensured the design reflected their vision and goals.

  • Holistic Design Impact: Aligning the e-commerce platform, social media, and advertising under a unified brand identity creates a seamless and impactful customer experience.

This project highlighted the importance of combining strategic branding with thoughtful design to create a lasting and impactful presence in a competitive market.

Always Open to Collaboration!